Refund, Exchanges, and Returns Policy

At Sonakshi Creation, we strive to provide our customers with the best quality products. However, if you are not completely satisfied with your purchase, we are here to help!

Refund Policy

  1. Eligibility for Refund: To be eligible for a refund, you must return the item within [insert number of days] from the date of receipt. The item must be unused, in the same condition that you received it, and in the original packaging.
  2. Non-Refundable Items: Certain items are non-refundable, including gift cards and personalized items.
  3. Refund Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

Exchange Policy

  1. Eligibility for Exchange: If you receive a defective or damaged item, you may request an exchange within [insert number of days].
  2. Exchange Process: To initiate an exchange, please contact our customer service.

Return Process

  1. Returning Items: To return your product, please contact us for the return address.
  2. Return Shipping: If you are shipping an item over $[insert amount], you should consider using a trackable shipping service.

Contact Us

If you have any questions regarding our Refund, Exchanges, and Returns Policy, please contact us at: